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Citizens Advice Nottingham & District

Citizens Advice Nottingham & District

We provide free, confidential, impartial, independent advice and information on a wide range of subjects, including:

  • supporting people with their finances, helping them to manage debt problems and claim the benefits they are entitled to
  • advice on housing and employment problems
  • dealing with queries about consumer problems
  • advising on legal matters, answer basic questions about immigration, and we have lots of experience on family and personal matters.

Our goal is to help everyone find a way forward, whatever problem they face.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

How can we help?

Get advice online from Citizens Advice

Accessing our service

We find that many queries can be answered by the information on our website – www.citizensadvice.org.uk – and often our advisers will refer to this if you get in touch.  Can you use our website to find the answers to your query?

If you can’t find the answer to your query, you can call us or visit us in person.

Debt advice service:

We offer a debt advice service. If you’re struggling with bills, please complete our webform as fully as possible and we’ll decide how best to help you.

Telephone:

  • For consumer enquiries – 0808 223 1133
  • For help to claim Universal Credit – 0800 144 8 444
  • For all other enquiries – 0808 278 7974

You can find other contact details here: https://citizensadvicenottingham.org.uk/opening-times

Face-to-face service update:

We have vacated our Maid Marian Way premises to move to a new premises – we are able to offer face to face debt appointments but we cannot currently offer a drop-in service for other issues.

As we undertake work to reconfigure our service and how it will operate in our new premises, we will initially only be able to give telephone advice for most issues from 1st May. We intend to have a drop-in face-to-face service again, but this will follow at a later date.

Other Help 
If you need support more quickly than we can offer it, or you need specialist advice, click here for other free help available.


Policy research and campaigns

We use our clients' experiences and stories to campaign for positive change.

For more information...

Donate

Without the generous support of people like you, we couldn’t continue to do the work we do.

Find out more on our donate page.