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Help to Claim

Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444 (England)

or 08000 241 220 (Wales)

Monday to Friday: 8am to 6pm

Webchat and online advice available at:
https://www.citizensadvice.org.uk/helptoclaim/

Face to Face:

Parliament Street Jobcentre

55 – 57 Upper Parliament Street

Monday to Friday: 9am to 5pm

NG1 6AX                                                      

Except Wednesday: 10am to 5pm

Loxley House

Station Street

NG2 3NG

Monday to Friday: 9am to 5pm

Except Wednesday: 10am to 5pm

Bulwell Jobcentre

Sovereign House

NG6 8HX

Monday to Friday: 9am to 5pm

Except Wednesday: 10am to 5pm

Arnold Jobcentre

Civic Centre Arnot Hill Park

NG5 6LU

Monday, Tuesday, Thursday, Friday: 1pm to 5pm