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Our debt service is free, confidential and open to everyone in the community.  Our debt advisers give free advice and support on a wide range of debt related issues.  Please get in touch if you would like advice or information about the following things:

  • rent or mortgage arrears
  • Council Tax arrears
  • payday loans
  • credit card debts
  • Debt Relief Orders/bankruptcy
  • loans
  • utility debts.

If you’ve any of these problems please contact us as soon as possible.  The earlier you contact us the better chance we’ll have of helping you.

Debt Assessment Line

Our debt assessors give information and support on a wide range of debt related issues. Please get in touch on 0115 945 3989 if you’re struggling to pay your bills or require information to deal with your debts.
You can contact us on Mondays, Wednesdays and Fridays between 10am and 2pm. At all other times, please call 0808 278 7974.

Email service

We also offer an email advice service.  This is not suitable for those with debt emergencies – if you need urgent help, please call one of the numbers above.
To access our email service, please click on the enquiry form button below.