Accessing our services

We find that many queries can be answered by the information on our website – www.citizensadvice.org.uk – and often our advisers will refer to this if you get in touch.  Can you use our website to find the answers to your query?

If you can’t find the answer to your query, you can call us or visit us in person.

Telephone:

• For consumer enquiries – 0808 223 1133
• For help to claim Universal Credit – 0800 144 8 444
• For all other enquiries – 0808 278 7974

Face-to-face opening times:

 This service is available on Mondays and Thursdays 9.30am – 3pm.  We will do a brief assessment, which will involve asking you some questions to see how best we can help you If we are not able to fully help you on the day we may arrange and appointment or direct you to an organisation better placed to help you.

Our office is at 16 – 18 Maid Marian Way, Nottingham NG1 6HS