Vacancies

Our General Advice Team have a number of vacancies:

Debt advice co-ordinator

37 hours per week

£25,500 pa

We are looking for highly motivated person to develop the ability of our volunteer advisers in providing debt advice and support to vulnerable people, many of whom have complex needs.

You will be able to demonstrate that you:

have recent debt advice experience, preferably within a not-for-profit advice setting
are able to identify debt emergencies, priority and non-priority debts and appropriate next steps
have the ability to support, guide, and mentor individuals to develop skills and competence
have the ability to give and receive feedback objectively and sensitively and willingness to challenge constructively

Closing date for applications: 11.59pm 23 May 2022

Interview date: 30 May 2022

Anticipated start date: to be agreed

Generalist Adviser

37 hours per week

£20,500 – £23,000 depending on experience

We are looking for a full-time Generalist Adviser to join our General Advice team to deliver advice sessions at City based office and various outreach locations.

Our ideal candidate will have excellent communication skills with an ability to work under pressure with minimum supervision. They will be organised, self-motivated, able to travel to outreach venues and have a minimum of six months and ongoing experience of delivering advice (in welfare benefits, housing and employment) preferably in a Local Citizens Advice Office.

Closing date for applications: 11.59pm 30 May 2022

Interview date: 7 June 2022

Anticipated start date: to be agreed

Advice Supervisors

37 hours per week (full-time) and 28 hours per week (part-time)

£26,060 (pro rata for part-time)

We are looking for Advice Supervisors to join our General Advice Team to supervise and support paid, volunteer and outreach advice workers.

You will be able to demonstrate

Two years and ongoing experience of advice work (in debt, welfare benefits, housing and employment) preferably in a Local Citizens Advice Office.
Ability to support and supervise volunteer advice workers working at the Generalist Advisers competency level both face to face and remotely.
Excellent communication skills
A passion for working with volunteers.

Closing date for applications: 11.59pm 30 May 2022

Interview date: 8 June 2022

Anticipated start date: to be agreed

We are currently operating a hybrid model of home and office-based working for all posts.